Surface Logistics

Keep every road shipment and branch in sync.

Manage pickups, route networks, manifests, trips, transshipment and delivery across your surface operations. CargoSense connects every branch, vendor vehicle and last-mile handoff into one workflow — from FTL to PTL to COD.

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Workflow overviewSurface Logistics

Pickup schedulingCreate pickup requests, assign drivers and track slot adherence across branches.

LR generationGenerate Lorry Receipts with invoices, part numbers and chargeable weight in one step.

ConsolidationGroup shipments into manifests or trips by vehicle, lane or departure schedule.

DispatchRelease manifests to drivers or vendors with vehicle and trip details captured.

In-transit trackingFollow milestones, current location and exceptions across each leg of the journey.

Delivery and PODCapture proof of delivery with OTP, signature, photo and geo-tag at the destination.

Billing and settlementGenerate GST-ready invoices, reconcile vendor costs and close the shipment record.

Illustrative workflow

Built for your operating reality.

The challenges below are the ones we see most often in surface logistics operations. CargoSense addresses each one with connected workflows, not disconnected tools.

Branch silos

Each branch tracks shipments in its own sheet or tool, making network-wide visibility impossible.

Manifest gaps

Consolidation and trip planning happen on paper or WhatsApp, leading to missed loads and duplicate entries.

POD delays

Proof of delivery trickles in days after completion, blocking billing and customer updates.

Vendor leakage

Vendor vehicle costs and settlements are tracked separately from shipments, hiding true profitability.

How it works.

Every step in the surface logistics workflow stays connected to the same shipment record — shared by operations, finance and customer service teams.

Pickup scheduling

Create pickup requests, assign drivers and track slot adherence across branches.

LR generation

Generate Lorry Receipts with invoices, part numbers and chargeable weight in one step.

Consolidation

Group shipments into manifests or trips by vehicle, lane or departure schedule.

Dispatch

Release manifests to drivers or vendors with vehicle and trip details captured.

In-transit tracking

Follow milestones, current location and exceptions across each leg of the journey.

Delivery and POD

Capture proof of delivery with OTP, signature, photo and geo-tag at the destination.

Billing and settlement

Generate GST-ready invoices, reconcile vendor costs and close the shipment record.

Capabilities that fit your operation.

The platform capabilities most relevant to surface logistics — each connected to shipment tracking, billing and profitability.

FTL and PTL workflows

Handle full-truckload and part-truckload shipments with mixed consolidation and deconsolidation.

Vendor vehicle management

Assign vendor vehicles, track trip costs and reconcile settlements against shipment revenue.

Transshipment and handoffs

Manage branch-to-branch transfers, hub cross-docking and intermediate handoffs with accountability.

Last-mile delivery

Plan delivery routes, assign agents and capture proof with OTP, photo and geo-tag.

COD and reconciliation

Track cash-on-delivery collections, reconcile against invoices and settle with customers.

Exception management

Flag delays, missed pickups, failed deliveries and route deviations with ownership and escalation.

The right view for every role.

Each team sees the shipment data and actions relevant to its responsibility, without losing the shared operational context.

RoleSurface Logistics view

Operations headMonitor all surface shipments across branches, spot exceptions and ensure on-time delivery.

Branch managerTrack branch-level pickups, dispatches, arrivals and pending deliveries in one queue.

Dispatch plannerConsolidate shipments into manifests, assign vehicles and schedule departures by lane.

Fleet coordinatorAssign vendor vehicles, track trip costs and reconcile settlements against shipment revenue.

Customer serviceAnswer shipment queries with complete timeline, current location and next milestone.

Finance teamView chargeable weight, invoice status, COD collections and vendor settlements per shipment.

Frequently asked questions.

Does CargoSense handle both FTL and PTL shipments?

Yes. You can create full-truckload and part-truckload shipments, consolidate multiple LRs into a single manifest or trip, and deconsolidate at destination hubs — all within the same shipment record.

Can I track vendor vehicles without GPS integration?

Yes. Drivers or branch staff can update milestones manually. When GPS or telematics integrations are connected, location updates flow automatically into the same shipment timeline.

How does COD reconciliation work?

COD amounts are captured at delivery confirmation. CargoSense reconciles collected cash against invoice values and flags discrepancies for follow-up, with settlement tracking per customer and branch.

Can I manage multiple branches with different workflows?

Yes. Each branch can have its own pickup slots, dispatch schedules and delivery zones while sharing the same customer master, rate rules and operational standards.