Customer Portal
Let customers serve themselves. Free your team for the work that matters.
CargoSense gives customers a branded portal to request pickups, track shipments, download LRs and PODs, view invoices and raise support requests — reducing calls and emails while improving customer experience.
Illustrative data
Everything a customer needs. Nothing they don't.
The portal exposes exactly the right level of self-service — so customers get answers instantly and your team stops answering routine queries.
Request pickups
Customers create pickup requests with sender, receiver and goods details — without calling your team.
Track shipments
Real-time tracking with milestone timeline, current location and ETA for every shipment.
Download documents
Instant access to LRs, PODs, invoices and e-way bills — no email back-and-forth.
Manage users
Account-level user management with role-based access for different team members.
Track shipments. Download documents. Pay invoices.
Customers see a real-time view of their shipments, invoices and documents — with the ability to act without waiting for your team.
Account-level control for every customer.
Customers manage their own users, set access levels and control who can request pickups, view invoices or download documents — without your team's involvement.
Give customers clarity. Give your team time back.
CargoSense customer portal reduces routine calls and emails by giving customers the answers they need — when they need them, without waiting.