Multimodal Logistics

One shipment story across every mode.

Maintain a single shipment record across surface, rail and air legs. CargoSense tracks mode-specific milestones, handoff accountability, consolidated documents and total landed cost — giving customers true end-to-end visibility.

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Workflow overviewMultimodal Logistics

Shipment creationCreate one shipment record with all planned legs, modes and handoff points defined upfront.

First-leg dispatchRelease the first leg (surface, rail or air) with mode-specific details and milestone expectations.

Mode handoffRecord handoff at the transition point with condition verification, timestamp and ownership transfer.

Second-leg movementTrack the next mode's milestones within the same shipment record and timeline.

Final deliveryComplete last-mile delivery with POD capture and close the shipment across all legs.

Cost consolidationRoll up costs from all legs, handlers and modes to calculate total transport cost per shipment.

Illustrative workflow

Built for your operating reality.

The challenges below are the ones we see most often in multimodal logistics operations. CargoSense addresses each one with connected workflows, not disconnected tools.

Fragmented records

Each transport mode is tracked in a separate system, so no one has the complete shipment picture.

Handoff ambiguity

When cargo changes mode, ownership and responsibility become unclear, leading to delays and disputes.

Hidden total cost

Costs across modes are tracked separately, making it impossible to calculate true landed cost per shipment.

Customer blind spots

Customers receive partial updates from each mode handler, with no unified timeline or single source of truth.

How it works.

Every step in the multimodal logistics workflow stays connected to the same shipment record — shared by operations, finance and customer service teams.

Shipment creation

Create one shipment record with all planned legs, modes and handoff points defined upfront.

First-leg dispatch

Release the first leg (surface, rail or air) with mode-specific details and milestone expectations.

Mode handoff

Record handoff at the transition point with condition verification, timestamp and ownership transfer.

Second-leg movement

Track the next mode's milestones within the same shipment record and timeline.

Final delivery

Complete last-mile delivery with POD capture and close the shipment across all legs.

Cost consolidation

Roll up costs from all legs, handlers and modes to calculate total transport cost per shipment.

Capabilities that fit your operation.

The platform capabilities most relevant to multimodal logistics — each connected to shipment tracking, billing and profitability.

Unified shipment record

One shipment ID spans all modes, legs and handoffs with a single consolidated timeline.

Mode-specific milestones

Each leg tracks milestones relevant to its mode — road, rail or air — within the shared record.

Handoff accountability

Every mode transition records who handed off, who received, condition status and timestamp.

Consolidated documents

LRs, AWBs, railway receipts, loading lists and PODs are all linked to the same shipment.

Total landed cost

Aggregate costs across all legs, modes, handlers and accessorials into one per-shipment cost figure.

End-to-end customer visibility

Customers see one unified timeline with current location, mode, next milestone and ETA.

The right view for every role.

Each team sees the shipment data and actions relevant to its responsibility, without losing the shared operational context.

RoleMultimodal Logistics view

Operations headMonitor multimodal shipments across all legs, track handoff compliance and manage cross-mode exceptions.

Mode coordinatorRecord handoffs, verify conditions and transfer ownership at each mode transition point.

Customer serviceProvide one unified timeline to customers covering all modes, current location and next milestone.

Finance teamTrack costs across all legs and modes, calculate total landed cost and reconcile per-shipment profitability.

Branch managerCoordinate branch-level pickups and deliveries that connect to rail or air legs.

Dispatch plannerPlan multi-leg itineraries with mode-specific schedules, cut-off times and handoff windows.

Frequently asked questions.

How does CargoSense handle mode transitions?

Each mode transition is a milestone event in the shipment timeline. The handoff records who handed off, who received, the condition of cargo, and the timestamp — creating clear accountability at every transition.

Can I see total transport cost across all modes?

Yes. CargoSense aggregates costs from every leg, handler and mode into a single per-shipment total landed cost figure, visible alongside revenue for margin analysis.

Do customers see a unified tracking experience?

Yes. The customer portal shows one timeline with all mode milestones, current location, transport mode and expected delivery — no need to piece together updates from different handlers.

Can I plan multi-leg itineraries in advance?

Yes. You can define all planned legs, modes, handoff points and expected timelines at shipment creation, then track actual milestones against the plan.