CargoSense Control Tower

See the entire operation. Act on what matters.

Monitor shipments, branches, routes, transport modes, and pending actions from one connected workspace. CargoSense brings operational status and exceptions together so your team can identify delays, assign responsibility, and resolve issues faster.

Network controlAll-company overview
Live
Total active shipments1,284
In-transit shipments846
Deliveries due today214
Delayed and at risk38
All-company network5 active movements
Loading routes…

Needs attention

Hub delayHigh
POD pendingMedium
SLA thresholdCritical

Illustrative data

One network. One operational picture.

Monitor the signals that determine service performance and act from the same connected workspace.

Network overviewIllustrative data · Updated now
All companiesAll branchesAll modes
Total active shipments1,284Across all branches
In-transit shipments846All transport modes
Deliveries due today214Delivery plan
Delayed and at risk38Needs attention
Pending pickups72Awaiting execution
PODs awaiting collection29Documents pending
Unresolved exceptions16Owner assigned
On-time delivery94.2%Network service level
Filter the control tower by
CompanyBranchTransport modeCustomerRouteShipment statusException severityAssigned ownerDate range

Understand what is happening across your network.

View active shipment movements, branch activity, route conditions, and delivery progress in one place. Selecting a route, branch, or shipment on the map should update the corresponding operational details.

On timeNeeds attentionIndicative corridor
Loading routes…
Road movements use live routing when available.Rail, air and multimodal lines show illustrative operating corridors.

Turn operational exceptions into accountable actions.

CargoSense highlights shipments requiring attention and gives every exception an owner, priority, history, and next action.

Exception queue9 examples
Shipment delayed at a hubNagpur hub · Detected 42 min agoHigh
Pickup not assignedDelhi branch · Detected 18 min agoMedium
Route milestone missedJaipur route · Detected 1 hr agoHigh
Delivery attempt failedPune branch · Detected 36 min agoMedium
POD pending beyond allowed timeChennai branch · Detected 3 hr agoMedium
Shipment held due to missing documentsMumbai hub · Detected 54 min agoHigh
Invoice validation requiredFinance queue · Detected 22 min agoLow
Branch handoff not confirmedKolkata branch · Detected 47 min agoMedium
SLA threshold breachedBengaluru route · Detected 12 min agoCritical
Selected exceptionLR-20481
High priority
Shipment or LRLR-20481
Exception typeShipment delayed at a hub
SeverityHigh
Current locationNagpur hub
Responsible branchNagpur
Assigned ownerHub operations lead
Time since detection42 minutes
SLA deadlineWithin 18 minutes
Recommended next actionConfirm onward load plan
Escalation statusBranch notified
Available actions
Assign an ownerAdd a noteChange priorityContact the relevant branchEscalate the issueMark it resolvedView complete history

Follow every shipment handoff from booking to closure.

Each event keeps status, timing, ownership, documents and exceptions connected to one shipment history.

Illustrative shipment LR-20481Delhi NCR to Chennai
  1. 01
    Complete

    Booking created

    Date and time
    08 Jul · 09:12
    Branch or location
    Delhi NCR
    Responsible
    Booking desk
    Supporting document
    Booking note
    Notes or exception
    No exception
  2. 02
    Complete

    Pickup scheduled

    Date and time
    08 Jul · 10:05
    Branch or location
    Delhi NCR
    Responsible
    Pickup coordinator
    Supporting document
    Route sheet
    Notes or exception
    Slot confirmed
  3. 03
    Complete

    Shipment collected

    Date and time
    08 Jul · 14:28
    Branch or location
    Customer location
    Responsible
    Pickup partner
    Supporting document
    Pickup proof
    Notes or exception
    No exception
  4. 04
    Complete

    Received at origin hub

    Date and time
    08 Jul · 17:42
    Branch or location
    Okhla hub
    Responsible
    Origin operations
    Supporting document
    Inward scan
    Notes or exception
    No exception
  5. 05
    Complete

    Manifested and dispatched

    Date and time
    08 Jul · 21:16
    Branch or location
    Okhla hub
    Responsible
    Dispatch desk
    Supporting document
    Manifest
    Notes or exception
    No exception
  6. 06
    Current

    In transit

    Date and time
    09 Jul · 11:34
    Branch or location
    Near Nagpur
    Responsible
    Line-haul partner
    Supporting document
    Trip sheet
    Notes or exception
    Arrival under review
  7. 07
    Upcoming

    Received at destination hub

    Date and time
    10 Jul · 06:30
    Branch or location
    Chennai hub
    Responsible
    Destination operations
    Supporting document
    Expected inward
    Notes or exception
    Awaiting arrival
  8. 08
    Upcoming

    Out for delivery

    Date and time
    10 Jul · 10:00
    Branch or location
    Chennai
    Responsible
    Delivery partner
    Supporting document
    Delivery run
    Notes or exception
    Not started
  9. 09
    Upcoming

    Delivered

    Date and time
    10 Jul · 15:00
    Branch or location
    Customer location
    Responsible
    Delivery partner
    Supporting document
    Delivery proof
    Notes or exception
    Not started
  10. 10
    Upcoming

    POD received

    Date and time
    10 Jul · 17:00
    Branch or location
    Chennai branch
    Responsible
    Document desk
    Supporting document
    POD
    Notes or exception
    Not started
  11. 11
    Upcoming

    Invoice generated

    Date and time
    11 Jul · 10:00
    Branch or location
    Finance queue
    Responsible
    Billing team
    Supporting document
    Tax invoice
    Notes or exception
    Not started
  12. 12
    Upcoming

    Shipment closed

    Date and time
    11 Jul · 12:00
    Branch or location
    System workflow
    Responsible
    Operations control
    Supporting document
    Closure record
    Notes or exception
    Not started

The right view for every decision-maker.

Each role sees the network signals and actions relevant to its responsibility, without losing the shared operational context.

RoleControl Tower view
LeadershipNetwork health, service performance, revenue, outstanding and profitability
OperationsDelays, missed milestones, pending handoffs and unresolved exceptions
Branch managersArrivals, departures, pending pickups, deliveries, documents and branch SLA
Customer serviceShipment timeline, latest updates, delays, customer notifications and POD
FinanceUnbilled shipments, invoice exceptions, outstanding balances and reconciliation
Vendor managementCarrier assignments, milestone compliance, pending documents and performance

Move from monitoring shipments to controlling the operation.

CargoSense gives your teams a shared operational picture, clear ownership, and the information needed to resolve problems before they affect customers.

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