For Freight Forwarders
Coordinate every handoff, document and partner cost.
Manage multimodal shipments across agents, carriers and modes. CargoSense connects booking, documentation, partner costs, customer quotes and shipment visibility — so you can track profitability per shipment across the entire forwarding chain.
Illustrative workflow
Built for your operating reality.
The challenges below are the ones we see most often in freight forwarders operations. CargoSense addresses each one with connected workflows, not disconnected tools.
Document chaos
AWBs, LRs, HBLs, MBLs, customs declarations and handling certificates are scattered across emails and folders.
Partner cost blind spots
Agent, carrier and handler costs are tracked separately from shipment revenue, hiding true margins.
Quote-to-shipment gap
Customer quotes are prepared in one system and shipments are managed in another, creating billing discrepancies.
Multimodal handoff losses
When cargo changes mode or handler, accountability and visibility break down.
How it works.
Every step in the freight forwarders workflow stays connected to the same shipment record — shared by operations, finance and customer service teams.
Customer quote
Prepare quotes with mode mix, carrier options, partner costs and margin targets.
Shipment creation
Convert accepted quotes into shipments with all legs, agents and handlers defined.
Documentation
Generate and store AWBs, LRs, bills of lading, customs and handling documents in one place.
Multimodal execution
Track each leg across modes with handoff accountability and milestone visibility.
Partner cost capture
Record agent, carrier and handler costs per leg and roll up to total shipment cost.
Profitability analysis
Compare total shipment cost against quoted revenue to calculate margin per shipment.
Capabilities that fit your operation.
The platform capabilities most relevant to freight forwarders — each connected to shipment tracking, billing and profitability.
Multimodal coordination
Manage surface, rail, air and sea legs within one shipment record with mode-specific milestones.
Document management
Store all shipping documents — AWBs, LRs, HBLs, MBLs, customs and handling — linked to the shipment.
Partner cost tracking
Capture agent, carrier and handler costs per leg with automatic roll-up to total shipment cost.
Quote-to-shipment conversion
Convert accepted customer quotes into shipments with rates, margins and cost expectations carried forward.
Agent and carrier coordination
Assign agents and carriers per leg, track their performance and manage documentation handoffs.
Shipment profitability
Compare total partner costs against customer revenue to see margin per shipment, route and customer.
The right view for every role.
Each team sees the shipment data and actions relevant to its responsibility, without losing the shared operational context.
Frequently asked questions.
Can CargoSense handle both HBL and MBL?
Yes. Both House Bill of Lading and Master Bill of Lading references can be stored against the same shipment, with document copies attached and accessible by authorized roles.
How are partner costs tracked?
Each leg of a shipment can have multiple cost lines — agent fees, carrier charges, handling fees and accessorial costs. These roll up automatically to a total shipment cost figure for margin analysis.
Can I convert quotes into shipments?
Yes. Accepted quotes are converted into shipment records with the quoted rates, expected partner costs and margin targets carried forward for actual-vs-expected comparison.
Does CargoSense support customs documentation?
Yes. Customs declarations, handling certificates and related documents can be stored against the shipment and accessed by authorized roles. Integration with customs filing systems is supported where available.
Coordinate every handoff, document and partner cost.
See how CargoSense fits your business — your branches, teams, partners and commercial workflows.