For 3PL Providers

Multi-client operations without multi-client chaos.

Manage multiple clients with configurable workflows, SLA tracking and separate billing rules. CargoSense gives each client their own portal while keeping your warehouse, hub and distribution operations in one connected system.

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Workflow overview3PL Providers

Client onboardingConfigure client-specific workflows, SLA rules, rate structures and portal access.

Inward and storageRecord arrivals, scan inward, capture discrepancies and assign storage locations.

Order fulfillmentPick, pack and dispatch client orders with shipment creation and manifest generation.

Delivery and PODExecute last-mile delivery with proof capture and client-specific documentation.

SLA monitoringTrack SLA compliance in real time with breach alerts and performance reporting per client.

Client billingGenerate client-specific invoices with configured rate structures, accessorial charges and reconciliation.

Illustrative workflow

Built for your operating reality.

The challenges below are the ones we see most often in 3pl providers operations. CargoSense addresses each one with connected workflows, not disconnected tools.

Client-specific workflows

Each client has different SLAs, billing rules and reporting needs, requiring separate tools or manual tracking.

Warehouse visibility

Inward, sorting, storage and outward are tracked on paper, making inventory accuracy impossible.

SLA compliance

SLA breaches are discovered after the fact, leading to penalties and client dissatisfaction.

Billing complexity

Multi-client billing with different rate structures, accessorial charges and reconciliation is a spreadsheet nightmare.

How it works.

Every step in the 3pl providers workflow stays connected to the same shipment record — shared by operations, finance and customer service teams.

Client onboarding

Configure client-specific workflows, SLA rules, rate structures and portal access.

Inward and storage

Record arrivals, scan inward, capture discrepancies and assign storage locations.

Order fulfillment

Pick, pack and dispatch client orders with shipment creation and manifest generation.

Delivery and POD

Execute last-mile delivery with proof capture and client-specific documentation.

SLA monitoring

Track SLA compliance in real time with breach alerts and performance reporting per client.

Client billing

Generate client-specific invoices with configured rate structures, accessorial charges and reconciliation.

Capabilities that fit your operation.

The platform capabilities most relevant to 3pl providers — each connected to shipment tracking, billing and profitability.

Multi-client controls

Separate client workflows, data access, SLA rules and billing structures within one platform.

Warehouse and hub management

Track inward, sorting, storage, consolidation and outward with location awareness and discrepancy capture.

SLA tracking

Monitor pickup, delivery and processing SLAs per client with real-time breach alerts and performance reports.

Configurable workflows

Tailor pickup, delivery, billing and reporting workflows to each client's requirements.

Customer portals

Give each client their own branded portal for bookings, tracking, documents and reports.

Multi-client billing

Generate invoices with client-specific rate structures, accessorial charges and settlement tracking.

The right view for every role.

Each team sees the shipment data and actions relevant to its responsibility, without losing the shared operational context.

Role3PL Providers view

Operations headMonitor all client operations, track SLA compliance and manage warehouse throughput.

Warehouse managerManage inward, storage, picking and outward with location awareness and discrepancy tracking.

Client managerTrack client-specific SLA performance, billing accuracy and service quality.

Finance teamGenerate multi-client invoices with different rate structures and reconcile settlements.

Customer serviceHandle client queries with complete shipment, warehouse and delivery visibility.

Branch managerCoordinate distribution operations and last-mile delivery for assigned client zones.

Frequently asked questions.

Can I configure different workflows for each client?

Yes. Each client can have separate pickup processes, delivery requirements, SLA rules, billing structures and portal branding — all managed within one platform.

Does CargoSense track warehouse inventory?

CargoSense tracks inward, storage location, ageing and outward for shipments passing through your warehouses. For full WMS functionality including bin-level inventory, integrations with dedicated WMS systems are supported.

How are SLA breaches tracked?

SLA thresholds are configured per client and service type. CargoSense monitors pickup, delivery and processing times in real time, alerting teams before breaches occur and logging any breaches with root cause analysis.

Can each client get their own portal?

Yes. Each client gets a branded portal with booking, tracking, document access and reporting — with data restricted to their own shipments and operations.